Effective Date: 08/05/2025

At The Classic & Specialist Car Broker Ltd ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal data in compliance with the UK GDPR, EU GDPR, California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By using our website (www.theclassicandspecialistcarbroker.com) or our services, you agree to this Privacy Policy.

1. What We Collect

We may collect the following categories of personal data:

• Contact Details: Name, email address, phone number, postal address, company name.
• Transaction Information: Vehicle details, preferences, financial and payment data.
• Technical Data: IP address, browser type, operating system, and cookie identifiers.
• Usage Data: Site activity, search terms, pages visited, and interaction logs.

We collect only what is necessary to deliver, manage, and improve our services.

Note: We do not intentionally collect sensitive personal data (such as national ID numbers or driver’s licence details). If such data is required, we will request it separately with your explicit consent.

2. How We Use Your Data

Your personal data is used for the following purposes:

• To process transactions and vehicle brokerage contracts
• To provide customer support and respond to enquiries
• To send service updates, offers, or marketing communications (with your consent)
• To comply with legal, tax, or regulatory obligations
• To improve our website and services based on usage trends and feedback

3. Legal Basis for Processing

We rely on the following legal bases to process your data:

• Consent – e.g., when you sign up for marketing communications
• Contractual Necessity – e.g., processing vehicle sales or purchases
• Legal Obligation – e.g., tax and accounting requirements
• Legitimate Interests – e.g., fraud prevention, analytics, service optimisation

Example: We may use your data to detect fraudulent activity or to enhance user experience through website improvements.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share it with trusted third parties, such as:

• Payment processors, logistics providers, and IT service vendors
• Legal authorities, if legally required or to protect rights
• Business successors in case of a merger, acquisition, or sale of assets

All third parties operate under strict data protection agreements. Our internal Third-Party Policy ensures that partners meet our high ethical and security standards.

5. International Data Transfers

If we transfer your data outside the UK or European Economic Area (EEA) (e.g., cloud storage or email service providers), we ensure it is protected using:

• Standard Contractual Clauses (SCCs)
• UK International Data Transfer Addendum
• Adequacy decisions from the UK or EU, where applicable

6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes described above
• Comply with legal, tax, or accounting requirements
• Resolve disputes or enforce agreements

Example timeframes:
Transaction records: up to 7 years (for legal compliance)
Marketing preferences: until consent is withdrawn
Enquiries: up to 12 months after last contact

After this, your data is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data
• Correct or update inaccurate data
• Delete your data ("right to be forgotten")
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent at any time (e.g., for marketing emails)

To exercise these rights, contact us at:
📧 enquiry@theclassicandspecialistcarbroker.com

You may be asked to verify your identity before we process your request.

If you are located in the UK and believe your data has not been handled in accordance with data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: www.ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO, so please feel free to reach out to us first.

8. Cookies

We use cookies and similar technologies to:

• Ensure site functionality and security
• Analyse website performance and visitor behaviour
• Personalise content and marketing (only with consent)

You can manage your cookie preferences through your browser settings or via our cookie banner when you visit the site.

Learn more in our Cookie Policy (link if available).

9. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption
• Secure server infrastructure
• Access controls and authentication protocols

While we take all reasonable precautions, no system is 100% secure. Please contact us immediately if you suspect unauthorised use of your data.

10. Children’s Privacy

Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

If we become aware that we have collected data from a child, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

For significant changes, we may notify you via email or a prominent notice on our website.

12. Contact Us

The Classic & Specialist Car Broker Ltd
📧 Email: enquiry@theclassicandspecialistcarbroker.com
📍 Address: [Insert company’s registered office or business address]

If you have any questions or concerns about this policy or how we handle your data, please get in touch.

13. Governing Law and Unjustified Enrichment

This Privacy Policy and any disputes arising from it are governed by and construed in accordance with the laws of Scotland.

We operate under the principle that no party should receive unjustified enrichment at the expense of another. Any attempts to gain unfair advantage or benefits contrary to this principle will be dealt with strictly in accordance with applicable Scottish law.

Please note that we do not recognise or apply any religious laws, including Sharia law, in our business practices, data handling, or dispute resolution processes. All matters are handled strictly under applicable Scottish and UK laws.